Frequently Asked Questions
Everything you need to know about shopping with BB Branded.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unworn items in their original packaging. Please note that certain limited-edition releases may be final sale.
Are the products sold on BB Branded authentic?
Yes, we guarantee 100% authenticity on all products. We source our inventory directly from authorized brand distributors and manufacturers.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Shipping rates and delivery times for international orders are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a cancellation within 1 hour of purchase by contacting our support team, but modifications cannot be guaranteed.